Lead capture
Create leads from any source — incoming messages, email inquiries, or manual entry. Capture guest details, property interest, and requested dates.
Convert inquiries
into bookings.
Capture leads, build professional quotations, and track follow-ups in a structured pipeline. Never lose a potential direct booking again.
Inquiries slip through the cracks.
A potential guest emails asking about availability. You reply with pricing. They go quiet. Two weeks later, they book with a competitor because you forgot to follow up.
Without a structured system, managing direct booking inquiries is chaos. Conversations happen across WhatsApp, email, and social media. There's no pipeline view, no follow-up reminders, and no easy way to convert an inquiry into a confirmed booking.
A lead pipeline built for hospitality.
SympleHost's Quotations & Leads module gives you a structured system for managing direct booking inquiries from first contact to confirmed booking.
Capture leads from any source — email inquiries, WhatsApp messages, website contact forms. Build professional quotations with property details, pricing, and availability. Track where each lead is in the pipeline. Set follow-up reminders. Convert approved quotations to confirmed bookings with a single click.
Every lead connects to the same guest profiles, calendar, and communication system you already use. No double entry. No disconnected tracking spreadsheets.
What it does.
Quotation builder
Build professional quotations with property details, nightly rates, add-ons, and total pricing. Send to potential guests via email or WhatsApp.
Pipeline view
Track leads through stages — new inquiry, quotation sent, follow-up needed, negotiating, booked, or lost. See your entire pipeline at a glance.
Follow-up tracking
Set reminders for follow-ups. Never let a warm lead go cold because you forgot to respond.
One-click conversion
When a guest accepts your quotation, convert it to a confirmed booking in one click. Same calendar, same guest profile, same system.
Source tracking
Know where your direct booking leads come from. Measure which channels generate the most inquiries and conversions.
Leads that flow into your booking system.
With spreadsheets or standalone CRMs, converting a lead to a booking means manually entering the same information twice — once in your tracking tool, once in your PMS. SympleHost's lead pipeline is connected to everything:
- Calendar shows real-time availability when building quotations
- Pricing pulls directly from your rate configuration
- Guest profiles are created or updated automatically
- Inbox keeps all lead communication in the unified view
- Bookings are created with one click from approved quotations
Inquiry → Quotation → Booking. One system. Zero re-entry.
How it works.
- 01
Capture the inquiry
Create a lead from an incoming message, email, or manual entry. Record guest details and property interest.
- 02
Send a quotation
Build a professional quotation with real-time pricing and availability. Send via email or WhatsApp directly from SympleHost.
- 03
Convert to booking
When the guest accepts, convert the quotation to a confirmed booking in one click. Calendar updates, guest profile creates, and operations kick in automatically.
Never lose a direct booking lead again.
Structured lead management and quotation tools — built into your PMS. Start your free trial today.