Symple Host

Your 24/7 AI guest
communication assistant.

Amy AI handles guest messages on WhatsApp around the clock — answering questions, sharing check-in details, and recommending local spots — so you never miss a message again.

Start your 30-day free trial

You can't be available 24/7. But your guests expect it.

Guests ask questions at all hours — check-in codes at midnight, WiFi passwords at 6am, restaurant recommendations during dinner. Every delayed response risks a bad review. Every missed message is a missed opportunity to impress.

Most hosts either burn out trying to respond instantly, or pay for basic auto-responders that send robotic, templated replies that guests see right through.

Meet Amy — your AI-powered guest concierge.

Amy AI is a fully intelligent WhatsApp concierge that knows everything about your properties. She doesn't just send templates — she understands context, speaks your guest's language, and responds with the right information at the right time.

When a guest asks "What's the WiFi password?" at 2am, Amy answers instantly. When they want restaurant recommendations nearby, Amy suggests places based on your property's location. When they need check-in instructions, Amy shares the exact steps specific to that property.

And because Amy lives inside SympleHost, she has access to everything — your property details, booking dates, house rules, and guest history. No standalone chatbot can match that level of context.

What it does.

WhatsApp-native communication

Amy communicates with guests directly on WhatsApp — the messaging app they already use. No app downloads, no portals, no friction.

Multilingual support

Amy speaks 9 languages including English, Japanese, Indonesian, Spanish, French, German, Portuguese, Italian, and more. She detects the guest's language automatically.

Property-aware responses

Amy knows your WiFi passwords, check-in procedures, house rules, parking details, and amenity information for every property you manage.

Local recommendations

Amy suggests nearby restaurants, attractions, and services based on your property's actual location — not generic city guides.

Smart escalation

When a question requires human judgement — complaints, special requests, emergencies — Amy flags it and escalates to you immediately.

Guest book integration

Amy connects to your digital guest book, directing guests to house rules, store items, and property information seamlessly.

Why Amy inside SympleHost beats any standalone chatbot.

Standalone guest messaging tools send template-based auto-messages. They don't understand context. They can't answer "What time is check-in?" because they don't know your property. Amy is different because she's built into SympleHost. She sees your:

  • Calendar — knows when guests arrive and depart
  • Property details — WiFi, codes, rules, amenities
  • Booking information — guest names, stay dates, special requests
  • Guest book content — local tips, house rules, store items

This unified context means Amy gives accurate, personalized responses every time — not generic templates. And it's included in your plan. No separate $20–50/month AI messaging subscription.

How it works.

  1. 01

    Connect your WhatsApp

    Link your WhatsApp Business number to SympleHost in minutes. Amy starts monitoring incoming guest messages.

  2. 02

    Amy learns your properties

    Amy automatically pulls property details, house rules, check-in instructions, and local recommendations from your SympleHost account.

  3. 03

    Guests get instant answers

    When guests message on WhatsApp, Amy responds intelligently in their language. You stay in control — review conversations anytime and jump in when needed.

Amy · Drafting in Japanese
Amy AI
Co-host · 9 languages
Context pulled · 3
Wi‑Fi · Villa Andara
House rules · check‑in 3 PM
Local · 24/7 ramen 6 min walk
Amy AI → Hiroshi
Auto‑resolved · Japanese
Sent · 4s
パスワードは Andara‑2026 です。お部屋のテレビ横にも貼ってあります 🙌
TranslationThe password is Andara‑2026. It's also on a sticker next to your TV 🙌
Escalated to you
Needs judgement
1 message
Hiroshi · “AC is making a loud noise.”
Amy's replySend a maintenance technician within 30 min — apologise, offer late checkout.
142Messages
138Auto‑resolved
4For you
6sAvg reply
A 2 a.m. WhatsApp question, in the guest's language — answered before you'd even reach for your phone.

Stop losing sleep over guest messages.

Let Amy handle the 3am check-in questions while you rest. Start your free trial and connect your first property in under 10 minutes.

Start your 30-day free trial