Your Ops Are Held Together with WhatsApp and Hope

Guest checks out at 11am. You text your cleaner on WhatsApp. They don't see the message until 2pm. Next guest arrives at 3pm. The property isn't ready. Panic ensues.

Sound familiar? Most short-term rental hosts coordinate cleaning, maintenance, and turnover through a messy combination of WhatsApp groups, spreadsheets, and memory. Things fall through the cracks. Cleaners miss jobs. Maintenance issues go unreported. And you're the bottleneck for everything.

Standalone tools like Turno or Breezeway help — but they charge $8/property/month and don't connect to your bookings, calendar, or guest communication.

Operations That Run Themselves

Workflow Magic

SympleHost's operations suite automates the entire workflow between guest checkout and next guest check-in. When a guest checks out, cleaning tasks auto-generate. Cleaners get notified. Checklists ensure quality. Reports track performance

Team Coordination

Assign team members by role — cleaners, maintenance, operations staff. Each person sees only their assigned tasks. Track completion with photo verification. Run reports on task completion rates and team performance

Features

Key Capabilities

Auto-Generated Tasks

Cleaning tasks automatically create when a guest checks out. Maintenance tasks trigger from schedules or reports. No manual assignment needed

Workforce Management

Add team members by role (cleaning, maintenance, operations). Assign tasks based on availability and property location

Task Checklists with Photos

Create detailed checklists for each task type. Staff upload completion photos for quality verification

Automated Notifications

Team members receive instant notifications when new tasks are assigned. Reminders for upcoming deadlines. Alerts for overdue tasks

Automation Rules

Set up custom automation triggers — checkout creates cleaning task, assigns to specific cleaner, sends notification, all automatically

Operations Reports

Track task completion rates, team performance, average turnover time, and identify bottlenecks with built-in reporting

All-in-One Advantage

Operations Connected to Everything

Standalone tools like Turno handle cleaning scheduling, but they don't know about your late-checkout requests. Breezeway manages inspections, but it doesn't see your booking calendar changes.

SympleHost's operations suite is connected to your entire business:

Calendar changes automatically adjust task schedules

Early check-in requests alert the cleaning team

Booking cancellations remove unnecessary tasks

Guest messages about maintenance issues create tasks automatically

Workforce assignments consider property locations and team availability

Reports combine operations data with revenue and booking data

When a guest extends their stay by one night, the cleaning task automatically moves to the new checkout date. No manual update. No missed communication. It just works.
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And it's included. No $8/property/month cleaning coordination fee

How it works

How it Works

Step 1: Add Your Team

Invite cleaners, maintenance staff, and operations managers. Assign roles and property access

Step 2: Set Automation Rules

Configure triggers — checkout creates cleaning task, assign to available cleaner, send notification, set deadline

Step 3: Tasks Run Automatically

Tasks generate, assign, and notify based on your rules. Track progress in real-time. Review completion photos. Run performance reports

Stop Coordinating. Start Automating

Automate cleaning schedules, maintenance tasks, and team coordination — all inside your PMS. Start your free trial today.

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