You Can't Be Available 24/7. But Your Guests Expect It

Guests ask questions at all hours — check-in codes at midnight, WiFi passwords at 6am, restaurant recommendations during dinner. Every delayed response risks a bad review. Every missed message is a missed opportunity to impress.

Most hosts either burn out trying to respond instantly, or pay for basic auto-responders that send robotic, templated replies that guests see right through.

Meet Amy — Your AI-Powered Guest Concierge

Your Smart Concierge

Amy AI is a fully intelligent WhatsApp concierge that knows everything about your properties. She doesn't just send templates — she understands context, speaks your guest's language, and responds with the right information at the right time

Deliver instant answers

When a guest asks "What's the WiFi password?" at 2am, Amy answers instantly. When they want restaurant recommendations nearby, Amy suggests places based on your property's location. When they need check-in instructions, Amy shares the exact steps specific to that property

Fully integrated

And because Amy lives inside SympleHost, she has access to everything — your property details, booking dates, house rules, and guest history. No standalone chatbot can match that level of context

Features

Key Capabilities

WhatsApp-Native Communication

Amy communicates with guests directly on WhatsApp — the messaging app they already use. No app downloads, no portals, no friction

Multilingual Support

Amy speaks 9 languages including English, Japanese, Indonesian, Spanish, French, German, Portuguese, Italian, and more. She detects the guest's language automatically

Property-Aware Responses

Amy knows your WiFi passwords, check-in procedures, house rules, parking details, and amenity information for every property you manage

Local Recommendations

Amy suggests nearby restaurants, attractions, and services based on your property's actual location — not generic city guides

Smart Escalation

When a question requires human judgement — complaints, special requests, emergencies — Amy flags it and escalates to you immediately

Guest Book Integration

Amy connects to your digital guest book, directing guests to house rules, store items, and property information seamlessly

All-in-One Advantage

Why Amy Inside SympleHost Beats Any Standalone Chatbot

Standalone guest messaging tools like Hospitable or OwnerRez send template-based auto-messages. They don't understand context. They can't answer "What time is check-in?" because they don't know your property.

Amy is different because she's built into SympleHost. She sees your:

Calendar — knows when guests arrive and depart

Property details — WiFi, codes, rules, amenities

Booking information — guest names, stay dates, special requests

Guest book content — local tips, house rules, store items

This unified context means Amy gives accurate, personalized responses every time — not generic templates
And it's included in your plan. No separate $20–50/month AI messaging subscription

How it works

How it Works

Step 1: Connect Your WhatsApp

Link your WhatsApp Business number to SympleHost in minutes. Amy starts monitoring incoming guest messages.

Step 2: Amy Learns Your Properties

Amy automatically pulls property details, house rules, check-in instructions, and local recommendations from your SympleHost account.

Step 3: Guests Get Instant Answers

When guests message on WhatsApp, Amy responds intelligently in their language. You stay in control — review conversations anytime and jump in when needed.

Stop Losing Sleep Over Guest Messages

Let Amy handle the 3am check-in questions while you rest. Start your free trial and connect your first property in under 10 minutes

Book a Demo

Start Your Free 30-Day Trial